Bank two-way IP intercom solution

Bank two-way IP intercom solution

With the rapid development of the business under the jurisdiction of various banks, the branches of the bank are spread throughout the region. In order to promote the implementation of the “three defenses and one guarantee” of the bank, the specific requirements for modernization and efficient management, combined with the current level of industry development, the use of advanced The technology adopts a safe and reliable design scheme to combine the audio and video of the security monitoring system, realize the seamless communication between the security system master control center or the hierarchical control center and each front-end network point, and provide business guidance and provide real-time voice assistance to the customer. In the emergency situation, it provides efficient, fast and reliable voice information communication channels, and integrates the audio two-way intercom emergency call system. Networking has become the trend and need for the development of banking security work.
The bank IP communication system mainly implements the following functions:
1, communication function
Daily calls and broadcast notifications from staff at the head office, branches, and outlets. It can realize the communication intercom between the interior of the outlet, the outlet and the branch, the outlet and the head office, the branch and the head office, the branch and the branch. This communication intercom has the permission control function. When an intercom control terminal is busy on the call, it encounters In the case of urgent matters, the staff of the priority privilege level can cut off their call and force the terminal to answer the speech with a high level of authority.
2, help function
When a bank customer encounters problems on the ATM machine, he can communicate with the bank outlet staff through a one-click help terminal, and reflect his own problems to the bank staff. The bank staff can step through the terminal intercom mode. Solve problems encountered by customers. Thereby improving the bank's service quality and service speed, reducing the difficulty for bank staff to solve problems on the spot.
3, alarm function
The system supports the installation of alarm button switches in the secret compartment of the staff of the bank outlets. These alarm buttons are connected with the alarm terminal of the system. When the alarm button is pressed, the alarm terminal automatically triggers the alarm setting, and the system transmits the alarm signal to the bank according to the setting. Security department or security department associated with the bank.
4, function
When the bank outlet encounters an emergency, after the alarm terminal transmits the alarm signal to the security department of the bank, the bank security personnel can record the content through the terminal network installed at the bank outlet, and can record the content in real time to understand the occurrence in the bank in real time. After the event, quickly concentrate resources on dealing with problems that occur within the bank.

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